New partnership makes platform available to Chubb’s European policyholders who purchase cyber cover

Cyber attack

Chubb has partnered up with Crawford & Company to offer the insurer’s clients with a single point of contact and a 24/7 incident response platform to report cyber incidents.

Crawford’s qualified incident managers will help insureds navigate through the complexities of a cyber incident from start to finish and offer access to a global network of crisis management service providers.

Tim Stapleton, vice president and cyber insurance product manager, overseas general insurance at Chubb, said: “We are thrilled to partner with Crawford & Company as part of our new Cyber Enterprise Risk Management solution. Cyber incidents develop quickly and have a number of complex moving parts. It is crucial that our insureds have immediate access to a provider that can help them take control of the situation and respond accordingly.”