Operational resilience – everyone is talking about it. But how is it created and how can it protect us against the intangible risk landscape?
The topic of operational resilience has become increasingly prominent in recent years, particularly within the financial services sector.
Growing regulatory pressures, a continued shift towards intangible assets, digitisation and the COVID-19 pandemic are just some of the reasons why.
It is a reaction to the feeling that government, business and society were all taken by surprise by something they should have seen coming in their rear-view mirror.
In this special report we look at what is needed to achieve operational resilience and reveal the results of our global reader survey.